Cancellation Policy

Canceling or rescheduling within 48 hours of your scheduled appointment will result in 50% of your service being charged to your card on file. No exceptions. We allow a 15 minute grace period past your booked appointment time. If we do not hear from you within that time frame, you will be charged the late/no-show fee - 50% of the booked service(s). NO SHOWING Your appointment will result in 100% of your scheduled service cost being charged to your card on file. If this instance is recurring, you will automatically be restricted from online booking for future services. Indy & Bo Hair Co. understands that there are such things as emergencies. However, we are a business. We love our relationships with our clients, so our policies are nothing personal. We thank you for your cooperation.